Ninja Casino Terms and Conditions
Before you begin enjoying our wide range of games and services, we strongly encourage you to review our Terms and Conditions. This document governs your use of our website and services, and by continuing, you agree to comply with these terms. It is important to understand both your rights and obligations as a user to ensure a safe and enjoyable gaming experience. Should you have any questions or require clarification on any of the points detailed in our Terms and Conditions, please do not hesitate to contact our support team. We wish you a pleasant and thrilling gaming journey at Ninja Casino.
General rules
Rules of playing General and gambling rules of the Ninja Global OÜ platform; rules for deposits and withdrawals; rules regarding bonuses. Remote gambling via the website of ninjacasino-australia.com Ninja Global uses this Website to organise games of chance and toto (sports betting).
1.1. By creating a game account (hereinafter the Account) on the Ninja Global platform, the user accepts these rules for games (hereinafter the Rules) and undertakes to follow them. The user must know and follow the Rules. Creating an Account and accepting the Rules enters the user into an agreement with Ninja Global for using the services provided by Ninja Global in accordance with the Rules. The user must identify themselves by using Smart ID or Mobile ID. All data of the customer is stored in a server of the company pursuant to the legislative acts of the Republic of Estonia (including the Personal Data Protection Act and the General Data Protection Regulation) and will not be shared with third parties, except in instances stipulated by the legislative acts of the Republic of Estonia. Hereby, the user allows Ninja Global to store the data related to the user, including, but not limited to, their name, personal identification code and/or date of birth, address, and information on means of payment. The user accepts that Ninja Global relies on this information when providing its services. By opening a Ninja Global Account and submitting personal data, the user allows Ninja Global to use said data for providing its services. Ninja Global protects the security of the personal data of its users in accordance with the Personal Data Protection Act and the General Data Protection Regulation; the users of the Website are considered data subjects.
1.2. The user is responsible for the accuracy and validity of the personal data and contact details provided to Ninja Global. After opening an account, Ninja Global may request further information about the account of the customer, the bank account, the e-wallet, etc. to prevent potential abuses. Ninja Global users must be at least 21 years old to gamble in the casino and at least 18 years old to place toto bets (sports betting). Should it become clear that the age of the player does not comply with the Rules, then all bets and winnings made by that person will be annulled, any deposits placed on the Account will be reimbursed (Ninja Global reserves the right to withhold any reasonable expenses), and the Account will be closed. Ninja Global may refuse to create a new user. Every user is entitled to only one Account. If a user has used more than one Account to bypass the Rules and/or exceed the betting limit set by Ninja Global, then Ninja Global has the right to annul all bets that have been placed by this person and to reduce the applicable bet limits. If a user attempts to open more than one Account, Ninja Global has the right to block or close all Accounts of this user. Only one Account is permitted per household, device, IP address, or means of payment. Ninja Global reserves the right to carry out additional security checks to identify double Accounts.
1.3. An Account can be used only by the person who used it to register as a user. Should Ninja Global be informed that a user has used someone else’s personal data to create an Account, the company is entitled to annul all bets placed by this person, and to block all deposits and withdrawals from the Account.
1.4. The user is strictly prohibited to transfer the right to use their Account to another individual. All bets made by a logged-in user are charged to the Account.
1.5. The user is prohibited from betting on behalf of third parties. If the company discovers such an event, then the company has the right to annul the bets.
1.6. Ninja Global reserves the right to restrict the creation of an Account by a user or close an Account without being obligated to inform the user about the reasons for this decision.
1.7. Relatives and/or persons sharing a household are prohibited from placing toto bets (sports betting) on the same event to exceed bet limits that the company has set for the event. Ninja Global reserves the right to annul all bets of such users and to block all deposits and withdrawals related to the Account. Users are prohibited from using gambling methods, electronic or non-electronic means, or recording or analysing devices that conflict with the good practices and traditions of gambling or that reduce the chances of winning of other players. The user is prohibited from using bots and other similar programmes and devices that distort normal gambling.
1.8. Ninja Global has the right to change the bet limit of any user unilaterally without informing the user of the reasons for this action.
1.9. Should Ninja Global suspect that a user is violating any of the stipulations of the Rules or is engaged in fraudulent activity, the company can refuse their bets and close the Account.
1.10 Should Ninja Global suspect that a user has manipulated the gambling software, then Ninja Global will have the right to block the Account of such person as well as payments to and from it until it has conducted a further investigation and received a reply from the gaming provider, but no longer than for 90 days.
1.11. If an Account is blocked for any reason, the money that is on the Account at the moment of the annulment that has been received fairly shall be transferred back to the bank account of the user upon their request. The amount that is subject to a claim of the company shall be frozen on the Account until the legitimate origin of the money has been established.
1.12. Should Ninja Global erroneously credit an Account with an amount that does not belong to the user due to a technical or human error or for any other reason, then Ninja Global remains the legitimate owner of the amount and debits it from the Account. If the user has already withdrawn an amount that is not rightfully theirs from the Account, then the erroneously credited amount is considered the debt of the user to Ninja Global. The user must inform Ninja Global immediately of receiving an erroneously credited amount.
1.13. Information that is displayed on the screen due to a malfunction of the gambling software or electronic or mechanical malfunction or the manipulation of the gambling software is not considered winnings and is not credited to the user.
1.14. The user has the right to close their Account. In such instance, the user must withdraw all funds from the Account prior to submitting a request for closing the Account.
1.15. If the User does not use the Account for betting or gambling, depositing, or withdrawals, or if it is otherwise inactive for at least 12 consecutive months, then this Account is considered inactive. Ninja Global is entitled to subject inactive accounts to a fee of 5 euros per month starting from the 13th month of inactivity. We will inform you when your Account becomes inactive and at least 14 days before charging the inactive account fee.
1.16. Ninja Global reserves the right to amend the Rules at any time by obtaining the approval of the Estonian Tax and Customs Board in accordance with the Gambling Act. Amendments will take effect when they are approved and published on the Ninja Global website.
1.17. The company acts in compliance with the legislative acts of the Republic of Estonia; all disputes are settled pursuant to the legislation and regulations of the Republic of Estonia.
1.18. Complaints and claims are accepted in writing within 14 days of placing a bet. Any complaints and claims should be addressed to the following e-mail address:[email protected]. Ninja Global responds to the claims submitted within 21 working days at the latest.
1.19. The Estonian Tax and Customs Board (Lõõtsa 8a, 15176 Tallinn, Estonia; phone number: 1811; email: [email protected]) monitors the activity of the company as stipulated by the legislation of the Republic of Estonia.
1.1. By creating a game account (hereinafter the Account) on the Ninja Global platform, the user accepts these rules for games (hereinafter the Rules) and undertakes to follow them. The user must know and follow the Rules. Creating an Account and accepting the Rules enters the user into an agreement with Ninja Global for using the services provided by Ninja Global in accordance with the Rules. The user must identify themselves by using Smart ID or Mobile ID. All data of the customer is stored in a server of the company pursuant to the legislative acts of the Republic of Estonia (including the Personal Data Protection Act and the General Data Protection Regulation) and will not be shared with third parties, except in instances stipulated by the legislative acts of the Republic of Estonia. Hereby, the user allows Ninja Global to store the data related to the user, including, but not limited to, their name, personal identification code and/or date of birth, address, and information on means of payment. The user accepts that Ninja Global relies on this information when providing its services. By opening a Ninja Global Account and submitting personal data, the user allows Ninja Global to use said data for providing its services. Ninja Global protects the security of the personal data of its users in accordance with the Personal Data Protection Act and the General Data Protection Regulation; the users of the Website are considered data subjects.
1.2. The user is responsible for the accuracy and validity of the personal data and contact details provided to Ninja Global. After opening an account, Ninja Global may request further information about the account of the customer, the bank account, the e-wallet, etc. to prevent potential abuses. Ninja Global users must be at least 21 years old to gamble in the casino and at least 18 years old to place toto bets (sports betting). Should it become clear that the age of the player does not comply with the Rules, then all bets and winnings made by that person will be annulled, any deposits placed on the Account will be reimbursed (Ninja Global reserves the right to withhold any reasonable expenses), and the Account will be closed. Ninja Global may refuse to create a new user. Every user is entitled to only one Account. If a user has used more than one Account to bypass the Rules and/or exceed the betting limit set by Ninja Global, then Ninja Global has the right to annul all bets that have been placed by this person and to reduce the applicable bet limits. If a user attempts to open more than one Account, Ninja Global has the right to block or close all Accounts of this user. Only one Account is permitted per household, device, IP address, or means of payment. Ninja Global reserves the right to carry out additional security checks to identify double Accounts.
1.3. An Account can be used only by the person who used it to register as a user. Should Ninja Global be informed that a user has used someone else’s personal data to create an Account, the company is entitled to annul all bets placed by this person, and to block all deposits and withdrawals from the Account.
1.4. The user is strictly prohibited to transfer the right to use their Account to another individual. All bets made by a logged-in user are charged to the Account.
1.5. The user is prohibited from betting on behalf of third parties. If the company discovers such an event, then the company has the right to annul the bets.
1.6. Ninja Global reserves the right to restrict the creation of an Account by a user or close an Account without being obligated to inform the user about the reasons for this decision.
1.7. Relatives and/or persons sharing a household are prohibited from placing toto bets (sports betting) on the same event to exceed bet limits that the company has set for the event. Ninja Global reserves the right to annul all bets of such users and to block all deposits and withdrawals related to the Account. Users are prohibited from using gambling methods, electronic or non-electronic means, or recording or analysing devices that conflict with the good practices and traditions of gambling or that reduce the chances of winning of other players. The user is prohibited from using bots and other similar programmes and devices that distort normal gambling.
1.8. Ninja Global has the right to change the bet limit of any user unilaterally without informing the user of the reasons for this action.
1.9. Should Ninja Global suspect that a user is violating any of the stipulations of the Rules or is engaged in fraudulent activity, the company can refuse their bets and close the Account.
1.10 Should Ninja Global suspect that a user has manipulated the gambling software, then Ninja Global will have the right to block the Account of such person as well as payments to and from it until it has conducted a further investigation and received a reply from the gaming provider, but no longer than for 90 days.
1.11. If an Account is blocked for any reason, the money that is on the Account at the moment of the annulment that has been received fairly shall be transferred back to the bank account of the user upon their request. The amount that is subject to a claim of the company shall be frozen on the Account until the legitimate origin of the money has been established.
1.12. Should Ninja Global erroneously credit an Account with an amount that does not belong to the user due to a technical or human error or for any other reason, then Ninja Global remains the legitimate owner of the amount and debits it from the Account. If the user has already withdrawn an amount that is not rightfully theirs from the Account, then the erroneously credited amount is considered the debt of the user to Ninja Global. The user must inform Ninja Global immediately of receiving an erroneously credited amount.
1.13. Information that is displayed on the screen due to a malfunction of the gambling software or electronic or mechanical malfunction or the manipulation of the gambling software is not considered winnings and is not credited to the user.
1.14. The user has the right to close their Account. In such instance, the user must withdraw all funds from the Account prior to submitting a request for closing the Account.
1.15. If the User does not use the Account for betting or gambling, depositing, or withdrawals, or if it is otherwise inactive for at least 12 consecutive months, then this Account is considered inactive. Ninja Global is entitled to subject inactive accounts to a fee of 5 euros per month starting from the 13th month of inactivity. We will inform you when your Account becomes inactive and at least 14 days before charging the inactive account fee.
1.16. Ninja Global reserves the right to amend the Rules at any time by obtaining the approval of the Estonian Tax and Customs Board in accordance with the Gambling Act. Amendments will take effect when they are approved and published on the Ninja Global website.
1.17. The company acts in compliance with the legislative acts of the Republic of Estonia; all disputes are settled pursuant to the legislation and regulations of the Republic of Estonia.
1.18. Complaints and claims are accepted in writing within 14 days of placing a bet. Any complaints and claims should be addressed to the following e-mail address:[email protected]. Ninja Global responds to the claims submitted within 21 working days at the latest.
1.19. The Estonian Tax and Customs Board (Lõõtsa 8a, 15176 Tallinn, Estonia; phone number: 1811; email: [email protected]) monitors the activity of the company as stipulated by the legislation of the Republic of Estonia.
Rules of the games of chance
2.1. Ninja Global uses its platform to provide games of chance with software that is created by various third-party software vendors. Ninja Global is authorised to offer and market casino games of the gaming software vendors. Software vendors are responsible to Ninja Global for the fairness of the casino games and services provided through the games; all software vendors whose games are used on the Ninja Global platform are certified pursuant to the Gambling Act of the Republic of Estonia. The exact rules of the games and information on winnings are available in the instructions of the games that can be found within each game.
2.2. Some of the games offer additional winnings or jackpots in the amount which the software vendor of the game determined for the jackpot on its server. Ninja Global will do its best to ensure that the amount of the jackpot that is displayed during the game would match the one in the server of the software vendor. Ninja Global and the software vendor of the game concerned must approve the jackpots. All decisions regarding this issue that have been made by Ninja Global and the concerned software vendor are final.
2.3. Software and hardware that are used by the software vendors when organising games of chance that are provided on the Ninja Global platform guarantee that the average amount of payments to the players that result from the games exceed 80 per cent of all bets.
Rules for deposits and withdrawals
3.1. Integrated bank links of Trustly and Zimpler, debit cards, and e-wallets can be used to transfer funds to the Account of the user.
3.2. The user can transfer funds only from their personal bank account, debit card, and e-wallet account. Should transfers be made from the bank account of another person, the company will not deposit the amount to the Account and will transfer it back to the same means of payment that was used for the transfer.
3.3. Ninja Global reserves the right to set minimum and maximum amounts for deposits and minimum amounts for withdrawals.
3.4. The user can withdraw funds from the Account to their bank account or e-wallet account (if the issuing bank allows it) at any time. Withdrawals can be made only to the bank account or e-wallet account that was used for making deposits to the Account on the Ninja Global platform. The withdrawal is transferred by Ninja Global within five (5) working days.
3.5. Before transferring a deposit to an Account or a withdrawal to the user’s bank account, Ninja Global can request additional documents from the user to comply with the stipulations of the Money Laundering and Terrorist Financing Prevention Act. Ninja Global monitors all payments and can request additional documents in other instances that are not necessarily related to the (cumulative) amounts of deposits and withdrawals.
3.6. Ninja Global reserves the right to charge a fee if a user requests a withdrawal from the Account without having the turnover of bets that equals or exceeds the deposit.
Rules for bonuses
4.1. In order to fulfil the requirements for the bonus play-through, the deposit of the user that is linked to the bonus is taken into account first. If the amount that is used in betting or gambling exceeds the amount that was deposited by the user and is linked to the bonus, then the bonus money is taken into account during the play-through.
4.2. In order to withdraw the bonus, the amount of the deposit and bonus must be played through at least 30 (thirty) times unless stipulated otherwise.
4.3. In case of play-throughs, bets in slot games are taken into account.
4.4. Bonus amounts of the casino cannot be used for sports betting or for other games that have not been mentioned in the previous stipulations unless stipulated otherwise.
4.5. Any discrepancy with the rules above may result in the cancellation of the bonus and any winnings from playing with the bonus money.
4.6. Bonuses might not be available to the users of all countries.
4.7. Should the bonus offers be exploitatively abused, Ninja Global will have the right to block the Accounts of users who were involved in the abuse.
4.8. Bonuses and all winnings derived from the bonus money are cancelled if the user makes a withdrawal from the user account before meeting the requirements for play-throughs.
4.9. All bonuses expire within 72 hours, unless stipulated otherwise.
4.10. Ninja Global reserves the right to amend, add to, or annul the terms of the bonuses at any time.
4.11. Should there be any contradictions or incomprehensibility in the terms and conditions between languages, the rules and conditions in Estonian prevail.
4.12. One bonus is issued per user, household, shared computer, or a single IP address.
4.13. In case of suspecting any violation of the bonus terms, Ninja Global reserves the right to claim back the bonuses that it has paid.
Responsible gambling
5.1. Ninja Global aims to entertain the users of its website through a secure gambling environment. In order to achieve this goal, the platform of Ninja Global is equipped with everything that is needed for its users to play responsibly (setting limits, references to the list of persons who have been restricted from gambling, identifying problems with addiction, and parental control).
5.2. Ninja Global takes underage gambling problems extremely seriously and is aware of its responsibility in this regard. Players under 21 are legally forbidden and technologically excluded from placing bets on our platform; the same applies to players under 18 who want to place toto (sports) bets. Ninja Global shall conduct an electronic identification process with each player to establish the age of the player, and all the users of our website must prove their identity.
5.3. The user can set a maximum limit to their losses for one week or one month. Every user of the website can lower this maximum limit; the change takes effect immediately. Should a user want to increase the maximum limit of the bets or remove the limit, the change will take effect after 48 hours when the user has logged onto the Account again and re-confirmed their desire to increase the maximum limit of their bets or remove the limit. This system is completely automated and cannot be altered by a customer support specialist.
5.4. If the user feels that gambling is an issue for them, a player who is a resident of the Republic of Estonia can request their entry in the list of persons with restrictions on playing games of chance pursuant to the legislation of the Republic of Estonia by submitting an application to the e-mail address of Ninja Global: [email protected], logging in to the website of the Estonian Tax and Customs Board (Registers and inquiries -> Registration of gambling restrictions), or on the eesti.ee website (E-services -> Citizen -> Family -> Registration of gambling restrictions). An application for entry in the list of persons with restrictions on playing games of chance must include the type/types of the game of chance restricted (game of chance, toto/sports betting, lottery) and the duration of the restriction (6–36 months). Ninja Global and other licensed organisers of gambling do not permit the individuals who are included in the list to play games of chance or tot pursuant to the restriction set. The respective check is carried out each time when the user logs in.
5.5. Most of the users of our Website play responsibly within their means and limits; unfortunately, some users can lose control of their gaming. In order to help all users of our Website retain control over their gambling, we strongly suggest that you remember the following before placing any bets: Gambling is a type of entertainment and should not be considered a means for financial gain. Gambling to earn back lost money quickly is dangerous. Gambling should be limited to the amounts that you can afford to lose without losing your quality of life. Monitor the amount of time and money that you spend on gambling. Use the option to exclude yourself if you feel like you should take a break in gambling. If you feel that you suffer from a gambling addiction or see an addiction developing, please contact the local support centre for gambling addicts.
5.6. Gambling and betting is a pleasant type of entertainment which could be dangerous for some. Gambling can be time-consuming and it could also become very expensive; clearly, this would disrupt the daily life of the player. If you or your family member suffer from a gambling addiction, please contact a professional therapist or counsellor. Gambling hotline: 15410 The gambling hotline 15410 provides information and counselling for gambling addicts and their family members in Estonian and Russian. If you have any questions about gambling addictions or therapy and rehabilitation options, feel free to call this number. The gambling hotline operates during working days between 10 a.m. and 6 p.m. The hotline charges 0.23 euros per minute for all networks. Email: [email protected] Website: www.15410.ee Phone: +3726825243
5.7. If you suspect that you or your family member is a gambling addict or you can identify symptoms of addiction in your own behaviour or that of a family member, then try to answer the following questions: Have you missed work or school due to gambling? Do you gamble because you are bored or miserable? If you lose money when gambling, do you feel an overwhelming urge to gamble again at the earliest opportunity? Do you gamble until you have lost all your money so you are incapable of paying for utilities or buying food? Have you ever lied to hide your true financial losses due to or the time spent on gambling? Have others criticised you for gambling? Have you lost interest in your family, friends, or hobbies because of gambling? Do you gamble because of arguments, frustration, or disappointment? Are you depressed or have your considered suicide because of gambling problems? The more questions you answered with a ‘yes’, the more likely it is that you are suffering from a gambling addiction.
5.8. Parental control There are several high-tech solutions that help parents monitor what their children do online and limit children’s access to unsuitable websites. The Net Nanny software protects children from websites with unsuitable content: www.netnanny.com The CYBERsitter software has an option for parents to add the websites which they want to block: www.cybersitter.com
5.2. Ninja Global takes underage gambling problems extremely seriously and is aware of its responsibility in this regard. Players under 21 are legally forbidden and technologically excluded from placing bets on our platform; the same applies to players under 18 who want to place toto (sports) bets. Ninja Global shall conduct an electronic identification process with each player to establish the age of the player, and all the users of our website must prove their identity.
5.3. The user can set a maximum limit to their losses for one week or one month. Every user of the website can lower this maximum limit; the change takes effect immediately. Should a user want to increase the maximum limit of the bets or remove the limit, the change will take effect after 48 hours when the user has logged onto the Account again and re-confirmed their desire to increase the maximum limit of their bets or remove the limit. This system is completely automated and cannot be altered by a customer support specialist.
5.4. If the user feels that gambling is an issue for them, a player who is a resident of the Republic of Estonia can request their entry in the list of persons with restrictions on playing games of chance pursuant to the legislation of the Republic of Estonia by submitting an application to the e-mail address of Ninja Global: [email protected], logging in to the website of the Estonian Tax and Customs Board (Registers and inquiries -> Registration of gambling restrictions), or on the eesti.ee website (E-services -> Citizen -> Family -> Registration of gambling restrictions). An application for entry in the list of persons with restrictions on playing games of chance must include the type/types of the game of chance restricted (game of chance, toto/sports betting, lottery) and the duration of the restriction (6–36 months). Ninja Global and other licensed organisers of gambling do not permit the individuals who are included in the list to play games of chance or tot pursuant to the restriction set. The respective check is carried out each time when the user logs in.
5.5. Most of the users of our Website play responsibly within their means and limits; unfortunately, some users can lose control of their gaming. In order to help all users of our Website retain control over their gambling, we strongly suggest that you remember the following before placing any bets: Gambling is a type of entertainment and should not be considered a means for financial gain. Gambling to earn back lost money quickly is dangerous. Gambling should be limited to the amounts that you can afford to lose without losing your quality of life. Monitor the amount of time and money that you spend on gambling. Use the option to exclude yourself if you feel like you should take a break in gambling. If you feel that you suffer from a gambling addiction or see an addiction developing, please contact the local support centre for gambling addicts.
5.6. Gambling and betting is a pleasant type of entertainment which could be dangerous for some. Gambling can be time-consuming and it could also become very expensive; clearly, this would disrupt the daily life of the player. If you or your family member suffer from a gambling addiction, please contact a professional therapist or counsellor. Gambling hotline: 15410 The gambling hotline 15410 provides information and counselling for gambling addicts and their family members in Estonian and Russian. If you have any questions about gambling addictions or therapy and rehabilitation options, feel free to call this number. The gambling hotline operates during working days between 10 a.m. and 6 p.m. The hotline charges 0.23 euros per minute for all networks. Email: [email protected] Website: www.15410.ee Phone: +3726825243
5.7. If you suspect that you or your family member is a gambling addict or you can identify symptoms of addiction in your own behaviour or that of a family member, then try to answer the following questions: Have you missed work or school due to gambling? Do you gamble because you are bored or miserable? If you lose money when gambling, do you feel an overwhelming urge to gamble again at the earliest opportunity? Do you gamble until you have lost all your money so you are incapable of paying for utilities or buying food? Have you ever lied to hide your true financial losses due to or the time spent on gambling? Have others criticised you for gambling? Have you lost interest in your family, friends, or hobbies because of gambling? Do you gamble because of arguments, frustration, or disappointment? Are you depressed or have your considered suicide because of gambling problems? The more questions you answered with a ‘yes’, the more likely it is that you are suffering from a gambling addiction.
5.8. Parental control There are several high-tech solutions that help parents monitor what their children do online and limit children’s access to unsuitable websites. The Net Nanny software protects children from websites with unsuitable content: www.netnanny.com The CYBERsitter software has an option for parents to add the websites which they want to block: www.cybersitter.com